Jeffrey Gitomer

Sales and Customer Loyalty Genious


Gitomer Defined (git-o-mer) n.
1.a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. 2. known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. 3. real world. 4. off the wall. 5. on the money. 6. gives audiences information they can take out in the street one minute after the seminar is over and turn it into money. See also: salesman.

Salespeople, and people who serve customers, are looking for new information about their everyday situations, interactions, opportunities, problems, and challenges. In short, anyone attending a seminar is looking for ANSWERS.

Speaking and training more than 150 times a year, Jeffrey Gitomer provides answers, informs, challenges, and entertains professionals for companies like BMW, Cingular Wireless, Coca Cola, DR Horton, Hilton Hotels, NCR, BNC Mortgage, Ferguson Enterprises, Liberty Mutual, Principal Financial, and hundreds of others.

Gitomer’s seminars focus on the self-evaluation of individuals and deliver pragmatic, real-world information that is easy to understand and use. He is the bestselling author of The New York Times best-seller The Sales Bible, The Little Red Book of Selling and The Little Red Book of Sales Answers. All of his books have been number one best sellers on Amazon.com, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Patterson Principles of Selling, and his latest best-selling books The Little Black Book of Connections and The Little Gold Book of YES! Attitude. Jeffrey’s books have sold more than a million copies worldwide. To find out more, visit www.gitomer.com. Jeffrey can be reached at 704.333.1112.


Articles


Crisis is the Best Time to Affect Change. What's Your Crisis?
by Jeffrey Gitomer 
Sales Are Down. I'm Down. People Won't Decide.
by Jeffrey Gitomer 
Are You a Sales Leader or a Sales Chaser?
by Jeffrey Gitomer 
Don't Know The Answer To A Question? Turn It Into A Sale!
by Jeffrey Gitomer 
Help! I'm Slumping, and I Can't Get a Sale!
by Jeffrey Gitomer 



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